T&Cs

Terms & Conditions:

All animals are guaranteed bred in captivity at the Phelsuma Farm, unless specified. Where possible images on the species pages are of the individual animal for sale, but due to high volume, we reserve the right to use library photographs of our own parent livestock.

All animals are guaranteed healthy at time of despatch; please inspect carefully at point of receipt and inform immediately of any queries.

Healthy arrival of animals is guaranteed and extends over the 24 hours following receipt.

In the unlikely event of death, specimens are to be frozen and retained for inspection by a veterinarian should their loss of health occur during that time frame. In such event, we reserve the right to offer a replacement in priority to refund.

Failed deliveries, including animal deliveries, due to the buyer not being available at the confirmed delivery date and time slot will be rearranged. The buyer will incur additional cost for the next delivery attempt.

Buyers are duty bound to research their chosen species before purchase and we reserve the right to refuse sale to any such persons considered not qualified to obtain and sustain any particular species. All purchasers are encouraged to read the care sheets provided on the species pages.